+254719839215
+254719839215
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ARIDAX BAKERS LTD ARIDAX BAKERS LTD
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Terms And Conditions

1. Acceptance of Terms

By using our website or purchasing from Aridax Bakers Limited, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please refrain from using our services.

2. Products and Availability

  1. We produce and sell a range of fresh baked goods under the Aridmeal brand, including white bread, butter sandwich bread, sweet rolls, buns, and specialty loaves.
  2. All products are subject to availability. We reserve the right to discontinue or modify products without notice.
  3. Product packaging may vary slightly from images on the website.

3. Ordering and Delivery

  1. Orders may be placed through our website, by phone, or in person.
  2. Orders placed online will be confirmed by email or SMS.
  3. Delivery is available within designated delivery zones and is subject to applicable delivery charges.
  4. We aim to fulfill all orders within the specified timeframes, but delays may occur due to circumstances beyond our control.

4. Pricing and Payment

  1. All prices are in Kenyan Shillings (KES) and include applicable taxes.
  2. Payment methods include M-Pesa, mobile banking, cash on delivery (within supported areas), or card payments (where applicable).
  3. Prices may change at any time, but confirmed orders will be honored at the price shown at the time of purchase.

5. Returns and Refunds

  1. Due to the perishable nature of our products, we do not accept returns unless the product delivered is incorrect, damaged, or stale upon receipt.
  2. If you experience an issue, please notify us within 2 hours of delivery. Include a photo and description of the issue.
  3. Refunds or replacements will be provided at our discretion and processed within 3 business days.

6. Intellectual Property

  1. All content on our website and marketing materials—including product names, images, logos, and text—are the intellectual property of Aridax Bakers Limited.
  2. You may not copy, reproduce, or distribute any content without our written consent.

7. Privacy Policy

  1. We respect your privacy and are committed to safeguarding your personal information.
  2. We collect limited information (name, contact details, and order history) to process orders and improve service.
  3. We do not sell or share your data with third parties, except as required by law.
  4. For more details, refer to our full [Privacy Policy].

8. Customer Responsibility

  1. Customers are responsible for providing accurate delivery information and being available to receive the order.
  2. If a delivery fails due to incorrect address or unavailability, additional delivery fees may apply for redelivery.

9. Limitation of Liability

  1. Aridax Bakers Limited is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
  2. Our liability is limited to the value of the purchased product in question.

10. Website Use

  1. You may not use our website for unlawful purposes, to spread malware, or to attempt to access restricted areas.
  2. We reserve the right to restrict or terminate access for users who misuse the platform.

11. Modifications to Terms

  1. Aridax Bakers Limited reserves the right to modify these Terms and Conditions at any time.
  2. Changes will take effect immediately upon being posted on our website. Continued use implies acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Kenya. Any disputes shall be resolved through negotiation, and if unresolved, referred to the competent courts of Kenya.